Cookie Policy

Last updated: 18 August 2026

This Cookie Policy explains how THE OUD ARTISAN LTD, trading as The Oud Artisan, uses cookies and similar technologies when you visit theoudartisan.uk.

What Are Cookies?

Cookies are small text files or pieces of information stored on or accessed from your device when you visit a website.

Cookies and similar technologies can help a website operate correctly, remember preferences, understand how visitors use the website and, where permitted, measure advertising and marketing activity.

Types of Cookies We Use

Strictly Necessary Cookies

Strictly necessary cookies and similar technologies support essential website functions such as:

• shopping basket functionality

• checkout

• account and authentication functions

• payment processing

• fraud prevention

• website security

• remembering information required during checkout

These technologies may be used without consent where they are strictly necessary to provide a service you have requested or to operate essential website functionality.

Preference Cookies

Preference cookies and similar technologies may remember choices that improve your experience, including:

• language preferences

• location-related settings

• display preferences

• other website preferences

Where consent is required, these technologies are used in accordance with your cookie choices.

Analytics Cookies

We use Google Analytics to help us understand how visitors interact with our website.

Analytics technologies may help us understand:

• website visits

• pages viewed

• navigation through the website

• website performance

• interactions with website features

Where consent is required, analytics cookies and similar technologies are used only after you have made the appropriate choice through our cookie controls.

Marketing & Advertising Cookies

We use or may use marketing and advertising technologies associated with:

• Google Ads

• Meta Ads

• TikTok Ads

• Klaviyo

Depending on the integration and your consent choices, these technologies may be used to:

• measure advertising performance

• understand whether advertising leads to website visits or purchases

• measure campaign effectiveness

• support remarketing or advertising audiences

• personalise advertising where permitted

• understand engagement with marketing activity

Where consent is required, non-essential marketing and advertising technologies are not used for these purposes unless the appropriate consent has been given.

Ecommerce & Payment Technologies

Our online store is operated using Shopify.

Available payment methods include:

• Visa

• Mastercard

• American Express

• Apple Pay

• Google Pay

• Shop Pay

• PayPal

• Klarna

Payments are processed primarily through Shopify Payments, with other payment providers involved where you choose their services.

Shopify and relevant payment providers may use cookies or similar technologies where necessary to operate the store, checkout, payment processing, fraud prevention, security and related services.

Cookie Consent

We use cookie controls to allow visitors to manage non-essential cookies and similar technologies where consent is required.

You can choose whether to allow relevant categories of non-essential technologies and can change your preferences later.

Consent to non-essential cookies must be given through a positive choice. Simply continuing to browse the website is not treated as consent where consent is required.

Services That May Use Cookies or Similar Technologies

The services currently used by our website may include:

The exact cookies and similar technologies used may change when our website, apps, integrations or service providers are updated.

For that reason, the technologies active during your visit may depend on the current website configuration and the choices you make through our cookie controls.

Managing Your Cookie Preferences

You can manage non-essential cookie choices through the Cookie Preferences controls available on our website.

You can use these controls to review or change your choices at any time.

You can also manage or delete cookies through your browser settings.

Please be aware that disabling cookies that are strictly necessary for core website functions may affect the operation of features such as the shopping basket, account functions or checkout.

Changing or withdrawing your consent affects future use of the relevant non-essential technologies and does not affect processing that was lawful before your preference was changed.

Third-Party Services

Some cookies and similar technologies may be provided by third-party services used to operate, analyse, market or support our website.

Depending on the service, these providers may process information in accordance with their own privacy practices.

Further information about how we collect, use and share personal information is available in our Privacy Policy.

Changes to This Cookie Policy

We may update this Cookie Policy when our website technology, apps, service providers, integrations, business practices or legal requirements change.

The latest revision date will appear at the top of this page.

Contact Us

If you have questions about cookies, privacy or data protection, contact:

THE OUD ARTISAN LTD
Company Number: 17374633
Address: 122 Palmerston Road, London, E17 6PZ
Email: Customerservice@theoudartisan.uk
Telephone: +44 7824 358290

We aim to respond to enquiries within 1 business day.